Habitat ReStore Assistant Manager

The ReStore Assistant Manager position is a full-time member of the Habitat ReStore staff whose responsibilities focus on ReStore operations, staff supervision, volunteer management, store safety and marketing.

  • Supervise ReStore staff. Communicate priorities including days’ pick-ups, volunteers for the day, organizational tasks, sale items
  • Act as MOD when on the sales floor. Handle customer questions and complaints that are escalated from ReStore staff and volunteers
  • Assist with marketing efforts in store and on social media platforms
  • Drive the ReStore truck and pick-up donations when there are large pick-ups and if short staffed
  • Manage volunteers. Provide orientation, set expectations, deliver training and ensure they have a positive experience
  • Ensure policies and procedures are being followed and work with ReStore manager to update policies and procedures as needed.
  • Work collaboratively with Procurement Manager to ensure pick-ups are executed efficiently and to donors’ satisfaction
  • Schedule donations via phone and walk-in donors using Thriftcart software.
  • Ensure the ReStore is a safe working and shopping environment. Ensure hazards are marked or removed from sales floor. Review proper lifting and moving techniques with staff, volunteers and customers.

Skills and Experience:

  • Must understand and appreciate the mission of Habitat for Humanity
  • Must possess strong problem-solving skills, the ability to work in a fast-paced environment, and the ability to multi-task
  • Must be detail-oriented and able to work independently
  • Must be able to deal with all kinds of individuals and remain consistent in keeping a professional demeanor
  • Must have demonstrated independent responsibility for program management and accomplishing results
  • Experience supervising staff is required
  • Must pass Criminal Background Check and Sexual Offender Check
  • Must have a valid driver’s license and at least 1 year of driving experience
  • Must maintain a good driving record while employed
  • A minimum of 2 years of related experience is preferred

Education: BA or BS preferred; equivalent work experience will be considered.

Physical Demands:

  • Individual is required to lift up to 75 pounds on a regular basis and will experience frequent bending, squatting, lifting and repetitive motion
  • This position will occasionally be exposed to weather extremes including heat, cold, wind, rain and snow

To apply for this position please submit a cover letter and resume to jobs@habitatvailvalley.org.

Habitat ReStore Donations Ambassador/Driver

The ReStore Donations Ambassador/Driver is a full-time or part-time member of the Habitat ReStore team whose responsibilities focus on supporting the ReStore team with the physical flow of donations, maintenance of equipment, assisting with sales and store operations, working with volunteers, and providing a safe, clean shopping experience for customers.

Responsibilities

  • Safely drive truck to pick up locations.
  • Load and unload all donated materials.
  • Act as Habitat Ambassador, providing information to any donors about Habitat events, home building, and other opportunities to support Habitat.
  • Work collaboratively with other team members and lead volunteers and community service persons in a positive, safe, and educational manner.
  • Collaborate with team to coordinate large donation pick-ups and maintain an organized, professional, and careful plan for each donation.
  • Work daily with Procurement Manager to preview schedule and make plans for where inventory will need to be placed.
  • Keep trucks clean and stocked with moving equipment, organized, and fueled.
  • Clean and maintain orderliness of loading dock, making space for incoming donations.
  • Price inventory and move items to sales floor.
  • Screen and accept or decline walk in donations.
  • Lead volunteers with tasks on the truck and in the store, providing consistent guidance.
  • Provide a positive shopping and volunteering experience for customers and volunteers.
  • Know all sales policies and explain them clearly (pricing, holds, returns, etc.)

Minimum Qualifications:

  • Must be at least 21 years old.
  • Must pass Criminal Background Check and Sexual Offender Check.
  • Must have a valid driver’s license and at least 1 year of driving experience.
  • Driving record must not contain any class A violations in the last 5 years and no more than 3 moving violations or any suspensions or revocations in the last 3 years.
  • Ability to lift and carry 75 pounds repetitively.
  • Ability to safely drive box truck and forklift.
  • Ability to spend majority of the day standing or moving about ReStore or donor locations. Work may require climbing ladders and stairs, considerable standing, bending, kneeling, and reaching.
  • Ability to operate a cash register, office equipment and accurately make change.

Skills and experience:

  • High school diploma or equivalent.
  • Minimum of six month’s work experience.
  • Excellent customer service skills.
  • Good anticipatory abilities and personally act on same as need arises.
  • Commitment to the big picture of the HFH mission and understanding that the ReStore is a part of a larger goal.

To apply for this position please submit a cover letter and resume to jobs@habitatvailvalley.org.

“Volunteering at the Habitat ReStore is a fulfilling experience. It has given me a chance to meet and make new friends, while contributing to the community.”

~Becky Morgan, Volunteer

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